CEACED™
CEACED™ sells products to individual customers worldwide. All listed prices include value-added tax (VAT) where applicable. We reserve the right to adjust prices and shipping fees if necessary.
Products are purchased through our online store by adding items to your shopping cart and completing the payment at checkout. All customer information is handled confidentially. The contact details provided during checkout are used only for processing and delivering your order or resolving related matters. By placing an order, you agree to comply with our current terms and conditions.
Payment
Payment methods: Credit and debit card payments (Apple Pay, Google Pay, Visa, Mastercard, Visa Electron) and PayPal.
All transactions made in our online store are processed securely.
Order and Payment Confirmation
After a successful purchase, a confirmation email will be sent to the email address you provided. Please note that the confirmation can only be sent if a valid email address is entered during checkout.
Shipping Methods and Fees
We offer worldwide shipping. Delivery times may vary depending on the product and destination. Product pages indicate whether an item is a pre-order or in-stock item.
Shipping costs are shown at checkout. CEACED™ is not responsible for delays caused by customs, force majeure, or other circumstances beyond our control.
Exchange and Return Policy
You have the right to return or exchange your order within 14 days of receiving it. Returned items must be unused and in their original condition.
To initiate a return, please contact us within the 14-day return window. Include your order number, name, and contact details with the returned item. Customers are responsible for return shipping costs unless the product is defective or incorrect. Once we receive and approve the return, refunds are processed within 30 days.
Problem Situations
If your order arrives damaged or defective, or if you receive the wrong item, please contact us within 24 hours of receiving the package. We will arrange a replacement, exchange, or refund as appropriate.